NYX KNIT OFF THE SHOULDER DRESS

NYX KNIT OFF-THE-SHOULDER DRESS | ORGANIC CAMOUFLAGE - FW 2025 COLLECTION

Length: 160 cm

Detail: A long, softly draped off-the-shoulder dress featuring delicate gathers across the upper bodice and lower skirt, creating a feminine silhouette that flows gracefully with movement.

Material: Knit Acetate (95% Acetate – 5% Spandex) Imported directly from Korea

Features:

• Lustrous surface with gentle elasticity, offering both elegance and comfort.

• Premium Acetate fibers provide superior moisture absorption, breathability, and natural odor control — ideal for tropical climates.

• The fabric’s fluid drape enhances soft, feminine silhouettes in dresses, skirts, and blouses.

• Light stretch ensures freedom of movement and long-lasting shape retention.

Care Instruction:

• This material may require special care during washing and cleaning to preserve its color and elasticity.
• Acetate fabric is often sensitive to heat and heavy washing pressure, so hand washing is recommended.
• Use cold or lukewarm water when washing. Avoid hot water, which can cause shrinkage and damage the sheen of the fabric.
• Do not use harsh detergents or chlorine-based bleach, as they may damage acetate fibers and discolor spandex.
• Avoid ironing acetate fabrics at high temperatures. If ironing is necessary, use a low-heat setting and always place a protective layer (such as a cotton cloth) between the iron and the acetate fabric to protect the surface.
• Store acetate and spandex garments in a cool, dry, and well-ventilated place to prevent mildew and extend fabric durability.

SHIPPING

International Orders

International orders are shipped via FedEx, DHL, J&T, or other available carriers.

Delivery times are estimates only and may be delayed during peak periods or due to customs clearance.

All orders must be prepaid in full. Shipping fees do not include import duties, taxes, or customs charges. Any additional fees are the responsibility of the customer and must be paid directly to the carrier or relevant authority.

Vietnam Orders

Free standard delivery is available for eligible in-stock items within Vietnam. Estimated delivery time is 3–5 business days.

Important Notes

Please ensure that your shipping address and contact information are correct before placing your order. Orders may not be modified or redirected once they have been processed.

WHITE ANT recommends recording an unboxing video and inspecting all items immediately upon receipt to support any exchange or product-related requests.

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EXCHANGE POLICY

1. REQUEST PERIOD

All requests for product exchanges or product-related issues must be submitted to WHITE ANT within 3 days of receiving your order.

You may contact us via:

Customer Service: cskh@whiteant.vn
Retail Hotline: +84 0963 382 338
WhatsApp: +84 969 566 292
Live Chat or other official WHITE ANT communication channels

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2. EXCHANGE POLICY

Orders Not Yet Shipped

If your order has not yet been handed over to the shipping carrier, please contact WHITE ANT for assistance with changing or exchanging your item.

Delivered Orders

You may request an exchange within 3 days of receiving your order, provided that:

• The item has not been worn, washed, altered, or otherwise used.
• The item remains in its original condition, free from stains, odors, makeup marks, or signs of wear.
• All original tags, accessories, and packaging are intact and included.
• The item is not part of a category that is ineligible for exchange due to hygiene reasons.
• Items discounted by more than 30% are not eligible for exchange.

Once WHITE ANT receives and inspects the item, we will confirm the appropriate exchange arrangement.

Shipping costs, import duties, customs fees, or other charges incurred during the exchange process may be the responsibility of the customer, depending on the circumstances.

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3. PRODUCT-RELATED ISSUES

If you experience any issue with your product, please notify WHITE ANT within 3 days of receiving your order and provide clear photos or videos showing the condition of the item.

After reviewing the information provided and inspecting the item where necessary, WHITE ANT will determine the appropriate solution, which may include:

• An exchange for another product of equivalent value, together with complimentary shipping where applicable; or
• Store Credit equivalent to the value of the affected product, which may be used to select or purchase another WHITE ANT product.

WHITE ANT does not provide cash refunds or refunds to the original payment method, except where otherwise required by applicable law.

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4. ITEMS NOT ELIGIBLE FOR EXCHANGE

The following items are not eligible for exchange:

• Underwear
• Tights
• Socks
• Lace leggings
• Other items designated by WHITE ANT as non-exchangeable for hygiene reasons
• Items discounted by more than 30%

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5. FINAL DECISION

WHITE ANT will review the information provided and inspect the actual condition of the item before determining the appropriate solution.

WHITE ANT reserves the final decision regarding all exchange requests and product-related issues.

CONTACT WHITE ANT

Customer Service: cskh@whiteant.vn
Retail Hotline: +84 0963 382 338
WhatsApp: +84 969 566 292