WHITE ANT represents Kien Trang Joint Stock Company. We are committed to protecting the information you share with us when making transactions on our Online & Offline systems. Your information is used solely for transactional purposes and handled in full compliance with Vietnamese data protection laws.
We collect information to improve your shopping experience and better meet your needs. This may include:
Name, address, phone number, email address, date of birth, IP address.
Information you provide when creating an account, shopping at WHITE ANT stores, joining contests, or contacting Customer Service and Sales teams.
In some cases, the names, phone numbers, and email addresses of others you choose to share with us.
Newsletter Subscription
If you sign up for our newsletter, we will send updates to your email. You can unsubscribe at any time directly from the email. A confirmation email will notify you if someone else uses your email to subscribe.
Some information helps us identify who is using our services. Other details allow us to build a profile to better understand your preferences and offer a more personalized experience.
Confidentiality
We do not rent, sell, or disclose your personal information to unrelated third parties without your consent, except as stated here or as permitted by law.
Service Providers
We may hire companies or individuals to perform services on our behalf (e.g., data analysis, marketing, consulting). These partners only access the personal information necessary to fulfill their tasks and must protect your data as we do.
Marketing Partners
We may share your name and mailing address with selected marketing partners whose products or services may be useful to you. We never share your phone number or email address with marketing partners.
Aggregate Data
We may share non-personal, aggregated information with business partners to better understand our customers and improve your shopping experience.
Third-Party Websites
Our website may contain links to our suppliers’ or partners’ websites. We are not responsible for their privacy practices or content. Please review each website’s privacy policy before sharing personal information.
Legal Compliance & User Protection
We may disclose your information to government agencies or third parties when required by law. We may also use your information to conduct audits, debt collection, fraud prevention, or to protect our rights and those of our customers and users.
This Privacy Policy applies only to the WHITE ANT website and not to third parties linked from it. We encourage you to read the privacy policies of third-party websites before providing personal information. We are not responsible for data collected by third parties.
This Privacy Policy may be updated and changed from time to time. We will post the new Policy on the Site and will indicate the date it goes into effect. If the changes materially affect your rights, our Site will contain a special notice about the changes and, if required by law, will prompt you for your consent for certain changes. Each version of this Privacy Policy will be identified by its effective date, which you can find at the bottom of this Policy.
6. CONTACT US
If you have any questions or comments about our privacy practices, you can contact us at:
Customer Service: cskh@whiteant.vn
Retail Hotline: +84 0963 382 338
WhatsApp: +84 969 566 292
Last updated: 24 Sep, 2025
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